Privacy Policy

A legal disclaimer

 

Effective date: 10/15/2025
1.    Introduction This Privacy Policy explains how Wash Me (“we”, “our”, or “us”) collects, uses, discloses, and protects personal information when you use the Wash Me mobile application (the “App”). This policy is written to meet Apple’s App Store privacy requirements and applicable privacy laws. By using the App, you agree to the collection and use of information in accordance with this policy.
2.    Information We Collect We may collect the following categories of information:
•    Personal Information you provide:
o    Account details (name, email address) when you register or contact us.
o    Payment information when you make in-app purchases (processed by third-party payment providers; we do not store full payment card details).
o    Other information you submit directly (profile details, messages, support requests).
•    Usage and analytics data:
o    Device information (model, OS version, unique device identifiers).
o    App usage information (features used, session duration, crash reports).
o    Log data (IP address, timestamps, referrer information).
•    Content and media:
o    Any photos, files, or other content you choose to upload or create within the App.
•    Location data (only if applicable and with your consent):
o    Approximate or precise location if you enable location services for features that require it.
•    Contacts or address book (only if applicable and with your consent):
o    Contact information you allow the App to access for sharing or invite features.
3.    How We Use Information We use collected information to:
•    Provide, operate, and maintain the App.
•    Process transactions and send related information (purchase receipts, confirmations).
•    Personalize and improve the App experience (content recommendations, feature improvements).
•    Provide customer support and respond to inquiries.
•    Monitor and analyze usage, diagnose technical issues, and improve security.
•    Comply with legal obligations and protect rights, property, or safety.
4.    Data Sharing and Disclosure We do not sell your personal information. We may share information in the following circumstances:
•    Service providers: We share data with third-party vendors and service providers who perform services on our behalf (payment processors, analytics providers, crash reporting, cloud hosting). These providers are authorized to use your personal information only as necessary to provide services to us.
•    Legal requirements: We may disclose information to comply with laws, legal processes, or government requests, or to protect rights, property, or safety.
•    Business transfers: In connection with a merger, acquisition, reorganization, bankruptcy, or sale of assets, user information may be transferred to a successor entity.
•    Aggregated or anonymized data: We may share non-identifiable, aggregated analytics publicly or with partners.
5.    Data Retention We retain personal information only as long as necessary to provide the App’s services, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer needed, we delete or de-identify it.
6.    Your Rights and Choices Depending on your location, you may have rights including:
•    Access: Request access to the personal information we hold about you.
•    Correction: Request correction or update of inaccurate personal information.
•    Deletion: Request deletion of your personal information.
•    Portability: Request a copy of your personal information in a usable format.
•    Restriction or objection: Object to or request restriction of processing where applicable. To exercise these rights, contact us at the address below. We may ask for information to verify your identity before responding. We will respond in accordance with applicable law.
7.    Cookies and Similar Technologies We and our service providers use cookies and similar technologies for authentication, analytics, performance, and to remember preferences. You can manage cookie preferences using your device or browser settings.
8.    Security We implement reasonable technical, administrative, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure. If we become aware of a data breach affecting your data, we will comply with applicable breach-notification laws.
9.    Children’s Privacy The App is not intended for children under 13 (or higher age where required). We do not knowingly collect personal information from children under the applicable minimum age. If we learn that we have collected such information, we will take steps to delete it.
10.    Third-Party Services and Links The App may contain links to third-party websites, services, or SDKs (e.g., analytics, advertising, social networks). These third parties have their own privacy policies and practices. We are not responsible for their actions; review their policies before using those services.
11.    International Transfers We may process and store information in servers located in the United States or other countries. By using the App, you consent to transfer of information to countries that may have different data protection laws.
12.    App-Specific Disclosures (Apple Requirements)
•    Data types collected: [List the exact categories used in the App Store Connect privacy questionnaire — e.g., Contact Info (name, email); Location; Identifiers; Usage Data; Diagnostics; Financial Info; User Content.]
•    Purpose of collection: [For each category, state purposes — e.g., app functionality, analytics, advertising, third-party advertising, developer communications, fraud prevention.]
•    Third-party data linking: [State if data is linked to the user’s identity when shared with third parties.]
•    Advertising: [If the app shows ads, describe what user data is used for advertising and whether you use Apple’s Advertising Identifier (IDFA). If you do not use IDFA, state that explicitly and describe tracking behavior.]
•    Tracking: If your app tracks users across apps or websites owned by other companies for advertising or advertising measurement, include a clear statement and provide any opt-out mechanism.
13.    Changes to This Privacy Policy We may update this policy from time to time. We will post the updated policy in the App and indicate the effective date. Significant changes will be communicated via the App or email when required.
14.    Contact Us For questions, requests to exercise privacy rights, or concerns, contact: 
InsideOut Detailing Studios LTD.    
insideoutdetailingstudio@outlook.com
38 TORCY TRIQ IL-LUNZJATA SAN GWANN SGN1310

15.    Consent By using the App, you consent to the collection and use of information as described in this Privacy Policy.